Thursday, August 19, 2010

Scheduled Maintenance

The number of transactions Bookt processes continues to grow. To support this growth, we will be upgrading our database servers during a scheduled maintenance window.

Start time: 12 midnight eastern on 8/23/10
End time: 2 AM eastern 8/23/10
Expected Outage/Downtime: 15 minutes.

*Due to the nature of upgrading databases, we are asking our customers to refrain from making changes in the control panel during the maintenance window.*

Our data center will also be performing maintenance on their network:

Start time: 3:00am eastern 08/25/10
End time: 7:00am eastern 08/25/10
Expected Outage/Downtime: 30 minutes

During this maintenance window, we will experience one or more brief interruptions in service while the maintenance activities are completed; the interruptions are expected to last less than 30 minutes total. However, due to the complexity of the work, actual downtime may be longer.

Our network operations engineers closely monitor the work and will do everything possible to minimize any inconvenience to you. If you have any problems with your connection after this time, or if you have any questions regarding the maintenance at any point, please contact support at Support@bookt.com

We appreciate your patience during this work and welcome any feedback.

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