No Spam for Thanksgiving

This holiday season, you can take spam off the menu... at least as far as your property leads are concerned. We have been working on a sophisticated spam filter that doesn't require the need for an intrusive Captcha form (common form that contains alpha-numeric values a user much type into a security field to process a submission). After the last system update, we have not recorded any spam emails getting through our system. We know how obnoxious it is to receive flurries if spam emails, and we thought we would share this pleasant new feature with you as it may have otherwise gone unnoticed! Please contact our support team if you receive any spam leads moving forward.

NEW Video Tutorials

October is a BIG month for our platform! With new features being released each month, we understand the need for clear documenation in order for you to immediately take advantage of the new updates. On top of maintaining an updated reference guide, we have started with a series of Control Panel Video Tutorials. You can find these page specific videos by referencing the lower left column, Community Tips. In many cases there will be a streaming video link there for your support.

In addition, during the next system release we will be publishing a 'Help' menu that contains, support tools, success guides, SEO & SEM optimization techniques, and strategies for making your business more effiicient.

Here are some recent control panel videos:

Editing Property Information

Adding & Editing Photos

Adding & Editing Amenities

Setting Up Rates

About Lead Capturing

Points of Interest Tutorial

New Release - Important Updates

Today, Monday October 5th, we will be releasing a new build which will embody new features, control panel updates, and website additions. There are a few control panel changes to take note of that will have an immediate effect.

1. On most of the pages the action buttons have changed. This is in order to give the control panel greater flexibility as new features and controls are released.

Here is a screen shot of the old version that is changing.

* There you have a 'New' and 'Delete' button on most of your screens.

Here is the screen shot of the new version that will be live later today.

* Here you have:

1. 'New' - add a new record

2. 'Set Status' - active or inactive

3. 'More Actions' - In all cases this is where 'Delete' will be stored. However, there will also be various screen specific functions found in that tab.

NEW BOOKING SCREENS

In an effort to make the reservation process more efficient, we are releasing new booking screens. This include a new "Make a Booking" screen, a quick "Make Owner Booking" screen, and a "Take a Call" screen.

The new "Make a Booking" screen consolidates mutiple pages in a master booking screen. This should simplify the flow of creating a new booking.

Make an Owner Booking

This new page is dedicated for making owner bookings. The major change here is that it will generate an initial statement for $0. From there you can add a fee for any additional services that the owner should be charged for during the visit.