New and Improved Rates & Availability
As you may have noticed, we have officially launched our new Rates & Availability screen. This new tool allows you to: have greater granularity with your price structure, edit 1 or multiple properties/units quickly, and have better visualization of your rates and availability over a 12 month grid. To start, enter Control Panel and click Properties>>Rates & Availability, and select a property/unit from the Pick List in the left column. Here are a couple cool pieces:
1. Update Rates by Date Range - You can select a day range and LOS for a unit, and update rates in bulk. Make sure to Save to commit the changes
2. Copy Rates to Multiple Units - After updating the rates for 1 property/unit, you can Copy the rates to multiple others.
3. Color coded rates - We have included a Legend so you can identify your rate breaks by percentiles. This helps you see at a glance where your rates are high and low, which gives you better information and control while on the phone with potential guests.
*If you are using a 3rd party reservation system, your activity on this screen will be limited.
Contact your Success Manager with any questions.
Tuesday, August 11, 2009
Tuesday, August 4, 2009
8/3/09 - Emailing Out Booking Statements
We are continuously adding more efficient ways to create bookings via your Control Panel. In addition to directly creating bookings from the "Make a Booking" page in the control panel, you can also turn leads into bookings on the lead processing page, or create bookings straight from your tape chart. To better accommodate your reservation processes, we have added a "Email Statement" control which allows you to email the reservation statement out to your guests, including all booking details. Here is how to create a booking, and email out a statement:
1. Add the general information regarding the property, including the status and lead source
2. Add a customer name. If you have additional guest information handy, click ‘new’ in the panel and add full contact information
3. Enter the dates of travel and click ‘search’. This will prompt a list of available properties for those dates. Then click on the applicable property which will load into the ‘Property Info’ panel
4. ‘Save’ the booking record
5. Review the Statement (tab) found on the horizontal blue navigation bar. If needed edit the statement to create a customized rate. To add a fee, input a value in this format “111.11”. To add a credit which will reduce the end cost, input a value in this format “-111.11”. Review the statement and then click ‘Save’
6. Navigate over to the Credit Card tab and enter payment information. Then click ‘Save’
7. Once the booking information is complete, you will be able to email out a detailed statement to your guest. Click on the ‘EmailStatement’ option that will quickly send your guest a confirmation email with all the details
1. Add the general information regarding the property, including the status and lead source
2. Add a customer name. If you have additional guest information handy, click ‘new’ in the panel and add full contact information
3. Enter the dates of travel and click ‘search’. This will prompt a list of available properties for those dates. Then click on the applicable property which will load into the ‘Property Info’ panel
4. ‘Save’ the booking record
5. Review the Statement (tab) found on the horizontal blue navigation bar. If needed edit the statement to create a customized rate. To add a fee, input a value in this format “111.11”. To add a credit which will reduce the end cost, input a value in this format “-111.11”. Review the statement and then click ‘Save’
6. Navigate over to the Credit Card tab and enter payment information. Then click ‘Save’
7. Once the booking information is complete, you will be able to email out a detailed statement to your guest. Click on the ‘EmailStatement’ option that will quickly send your guest a confirmation email with all the details
Subscribe to:
Comments (Atom)
